You Ask, We Answer

About The Company

If you’ve never had a video made before, the first step is to reach out to our team! We offer free 30-minute consultations to discuss the options available and make sure both sides are a good fit for each other. No obligation on your part. CLICK HERE to schedule your consultation.

Our team possesses the ability to create a wide range of video types across multiple industries. With each video we make, we work closely with our clients to ensure their video matches their brand’s visual aesthetic. Video styles include documentary, lifestyle, narrative, and spokesperson. You tell us what you like and don’t like, and we will develop a custom solution specifically for you. Head over to our Video Styles Guide to check out the different video types.

Head over to our Portfolio to view our most recent video projects.

We have worked with a variety of industries from local businesses to international brands. Industries include agriculture, crowdfunding, education, retail & e-commerce, fashion, finance, manufacturing, food & restaurant, non-profit, and tech. Some of the brands we’ve worked with include Forbes, Trek Bikes, AT&T, and Expedia.

While the payment terms can vary between types of projects, we generally require 50% of the total contract price to get started, 25% on the shoot day, and 25% before final delivery.

A typical project timeline is 5-7 weeks from contract signing to delivery of the final video. However, the actual time for producing a video varies based on the type of video and the complexity of production.

Yes, we do! Everything we do can be done fully remote. We’ve worked directly with several international clients based in Hong Kong, Korea, Singapore, and many other countries.

Yes, while most of our videos are shot on location or in our studio here in Springfield, our team can travel. Travel costs will be included in the initial quote and can be discussed with our sales team. But don’t worry, we always fly economy (until we finally get the DJM jet).

We don’t have any surprise fees or last-minute costs hiding around the corner. Once the proposal is finalized, that will be what you pay. The only exception to this is if the project scope changes during production. This will be discussed and approved beforehand to ensure there are no unexpected costs on the final invoice.

Yes, you do! We like to retain the rights to include your video in our portfolio unless that’s a deal breaker. We also understand that some videos are not meant to be public or contain products that haven’t hit the market. In these cases, you can trust us with your privacy.

We have a 3,000-square-foot studio located in Springfield with a cyc wall that can be used for filming your commercial shoot, corporate interview, product launch, or photography project.

We do not provide gear rental services.

If you are interested in videography for your wedding, reach out to our sister company Magnetism Wedding Films.

While we understand that generally, the purpose of a video is to be used for marketing, our team does not provide marketing outside of making the video.


If your video requires a different vantage point, we can provide drone footage operated by our licensed professionals.

Our in-house animation team can create any motion graphics for the video. This can include an animated logo or typography throughout the video.

No, we do not offer this as a standalone service. We are laser focused on making great videos.

Yes! When a music track is required, our creative team provides you with options for you to choose from. We then source the track from a royalty-free music library and provide you with a license for the finished video.

This has become a common request and the answer is yes. Our team can provide your video with closed captions.

Not every video requires a voiceover, but when it does we help you find the right one that fits your vibe! We work with a variety of voiceover professionals and we provide you with a library of different samples to choose from.

We provide hair and makeup services for our videos. We want everyone to look their best!

Yes! We have photography packages that can be added to any video project. This can include stills from the shoot or product photos taken in our studio. Hiring us for this helps you keep a cohesive look across all the visual assets of your campaign.

If you have the writer’s bug and want to bring your own script, we’ll work with you to make it a reality. But having a script ready isn’t necessary to get started. Our creative team can take on as little or as much of the script writing as you want.

No. Even if your idea is in its early stages, or you have no idea at all, we would still love to talk with you about it. We have an incredible creative team whose job is to learn about your product, your brand, and put together a list of ideas for your video.

Absolutely! If you already have an idea, our team can assemble all the pieces and bring that vision to life.

While it might seem like 1 hour is a simple endeavor, in the film industry half-day and full-day rates are standard. Our team puts in a considerable amount of work developing the needed items for a smooth shoot day. This includes a shot list, shoot logistics, preparing equipment, transporting, and setting up. All shoots are a half-day minimum.

We provide services for edit-only projects. Depending on your needs, our sales team can provide you with a custom quote for our editing services.

Yes, you can hire our team to capture video footage with no editing services. Depending on the type of footage and desired crew size, our sales team can provide you with a custom quote.


As soon as your project moves from the proposal stage to pre-production, your project will be handed off to our Production Manager. They will be your point of contact throughout the remaining stages of the project, answer any questions along the way, and keep you up to date on the progress. You are never left in the dark!

We have an incredible creative team that can take on as much or as little of the creative as you want. Our team provides everything from ideation to script writing to acquiring props to set design and location scouting.

This largely depends on the type of video. We provide a studio and/or we have a Location Scout that is dedicated to finding the perfect location(s) for your video.

The length of the video is determined by what the video will be used for. That being said, many platforms like TikTok, Instagram, YouTube, and Facebook have predetermined lengths for videos based on a number of factors. The most important thing to keep in mind when deciding on length is to keep your audience in mind. 

We have a in-house Casting Director who is dedicated to finding talent and casting for your project. Talent can be approved upon request.

We understand this concern. We’re not LA, but that doesn’t mean we don’t have access to the talent we need for your video. We’ve had the privilege of working with some of the most talented people in the industry and all here on our doorstep. Our Casting Director is dedicated to finding the ideal talent perfect for your project. You will get Coastal Quality in the Midwest.


Yes, you can! While it’s not required for you to be on set, some clients want to be a part of the action.

This largely depends on the type of video. In general, you can expect a five to seven person crew which would include a mix of positions like: directors, production managers, directors of photography, camera operators, audio engineers, lighting technicians, and production assistants. For bigger productions, there may be additional crew members on set for more specialized roles. This will be determined in the pre-production process when we finalize the scope of your project.

Our standard production day is 10 hours long.

The shoot day schedule is dependent on the video. Every schedule is customized according to the needs of the project.


Our goal is to make sure you have a final product that you love. During the scripting phase, you will receive two opportunities to give feedback and have revisions before the script is finalized. In post-production, you will also have two opportunities to make changes to the video before the final video is exported and delivered.

We understand that there might be changes you want to make down the road for your video. If that’s the case, we will provide a custom quote depending on the types of changes needing to be made.

You can be as involved as much or as little as you want. Our goal is to provide you with a video that represents your brand and/or product fully. Every client is given the opportunity to provide feedback throughout each stage of the process.

The biggest cause for significant delays is the amount of time the client takes to provide their feedback throughout the production process. This includes the script, storyboard, talent, and the finished product. 

1 business day responses are vital for hitting your deadline, particularly with revisions in scripting and post-production. This rule is particularly paramount for projects requiring an expedited turnaround time. If you have a group reviewing anything from our team, the revision process will go much smoother if all comments are funneled through one main contact. All of Double Jump’s work is filtered through our Production Manager.

We provide our final videos in Basic H.265 MOV files. All our videos are delivered through Vimeo. However, if you are needing a specific video file we are happy to provide whatever format you need.

The simple answer is anywhere you want! Videos can be used in a variety of marketing channels. The most common are a website, social media platforms, email, paid advertising, and a blog. The two most popular places to upload your video are Youtube and Vimeo. While we don’t distribute videos, we have a few recommended marketing companies that can get your video where it needs to be.


Having a founder’s address is based on preference. In our experience, we’ve seen successful crowdfunding campaigns with and without a founder’s address. It’s completely up to you!

We understand that videos are often needed as proof of concept for investors or crowdfunding purposes, and we are definitely used to using some smoke and mirrors on set and in the edit bay. However, if you only have a preliminary prototype, the question you should ask yourself is this: Does my prototype do my ultimate product justice or does it make me cringe? Don’t spend money on a video if you don’t like your prototype. Alternatively, if you don’t have a prototype yet, the question you should ask is this: Am I willing to pay extra for the video team to make a mock-up? Mock-ups will require a longer lead time and a larger budget in every case.

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